Frequently Asked Questions
Users can change the desired language by clicking on the flag highlighted in the top right of the following image. English and Arabic are the ...
First-time users should sign up to IMPACT HelpDesk via a simple self-registration process. The user must first click on the “Sign In” button ...
Using the chosen email and password, the user can now log in to IMPACT HelpDesk. The user has to enter his/her email and password in the ...
In case the user forgets his/her password, it is possible to reset the password directly on the platform, by clicking on Forgot my Password. Note: ...
Once logged in, the user can click on “Open a New ticket” button. and choose the type of help needed to direct and streamline the information ...